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SETUP_ACK Workaround


Problem

A customer using NI1 was getting "SETUP_ACK" messages after dialing certain international numbers.

Solution

Add a "#" at the end of the phone number. This is a universal way to mark the end of a phone number.

Technical Details

SETUP_ACK is the way a switch asks, "I got the first digits you sent, where are the rest?" With international phone numbers of variable length, the switch is not sure that you sent a full phone number, so it asks if you have more to send. By putting a "#" sign at the end, the switch is assured that you have sent a full phone number. This is not a problem on fixed-length phone numbers, such as domestic calls or calls to countries with fixed length phone numbers.

Tip

This works on all regular telephones, too. When dialing international numbers, your calls complete much faster if you press the "#" key after dialing.


Posted: Fri Feb 14 15:49:18 PST 1997
Copyright 1996 ©Cisco Systems Inc.